GliVal

Cookies Policy

Effective Date: November 14, 2025

Last Updated: November 14, 2025

This Cookies Policy explains how GliVal (“GliVal”, “we”, “our”, or “the Platform”), operated by X STAR CODE, Edmonton, Alberta, Canada (Registration Number: TN26511691), uses cookies and similar technologies on glival.com and Customer subdomain pages.
For questions, contact support@glival.com.

By using GliVal, you consent to the use of cookies described in this Policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help websites function, improve performance, and remember preferences.

GliVal also uses browser storage mechanisms such as:

  • localStorage
  • sessionStorage
  • caching for SSR pages
  • temporary security tokens

These technologies are treated similarly to cookies in this Policy.

2. How GliVal Uses Cookies

GliVal uses cookies strictly to operate the Platform safely and efficiently.
We do not use third-party advertising cookies.

Our primary uses include:

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the Platform to function and cannot be disabled.

They support:

  • booking flow continuity
  • Customer Portal authentication
  • maintaining selected service and time slot
  • verifying session integrity
  • ensuring subdomain routing
  • security and fraud prevention
  • preserving language or UI preferences

Without these cookies, GliVal may not function properly.

2.2 Performance & Analytics Cookies

Used to understand how the Platform is accessed and used.
This includes anonymous metrics such as:

  • pages visited
  • booking funnel progression
  • device and browser information
  • error monitoring and performance data

No personal identity is tracked for advertising purposes.

2.3 Security & Bot Protection Cookies

GliVal uses Google Recaptcha and internal fraud-prevention systems.

These cookies help:

  • distinguish legitimate users from bots
  • prevent abuse, spam, and automated attacks
  • protect SMS verification and booking flows

Recaptcha may collect device, behavioral, and browser-related metadata.

2.4 Functionality Cookies

Used to remember:

  • UI selections
  • last visited booking step
  • Service or category filters
  • customer subdomain preferences

These improve convenience but are not mandatory.

3. Third-Party Cookies and Services

GliVal uses trusted third-party subprocessors to operate essential features:

  • Stripe — payment processing
  • Twilio — SMS delivery
  • Brevo — email delivery
  • Hostinger / DigitalOcean — hosting infrastructure
  • Google Recaptcha — bot and fraud protection

These providers may set their own cookies or tracking mechanisms when required for security or functionality.
GliVal does not control third-party cookie configurations but uses only reputable providers necessary for Platform operation.

4. What Cookies GliVal Does Not Use

GliVal does not use:

  • advertising cookies
  • retargeting cookies
  • social media tracking pixels
  • cross-site behavioral profiling
  • marketing-based fingerprinting methods

GliVal is not an advertising platform.

5. Managing Cookies

You may disable cookies through your browser settings.
However:

  • disabling essential cookies may prevent you from booking appointments,
  • certain features (e.g., login, subdomains, payment flows) may stop working,
  • Recaptcha-protected forms may fail to submit.

Essential cookies cannot be disabled from within the Platform.

6. Local Storage & Session Storage

GliVal may use storage APIs to:

  • temporarily store booking progress,
  • remember selected services,
  • maintain UI state,
  • store fraud-prevention tokens,
  • preserve subdomain context.

This data is removed automatically through browser cleanup or manual user action.

GliVal does not store sensitive personal data (such as payment card numbers or identity documents) in browser storage.

7. Changes to This Cookies Policy

We may update this Policy from time to time.
Customers will be notified of significant changes at least 7 days in advance.
Continued use of GliVal after updates constitutes acceptance of the updated Policy.

8. Contact Information

For questions related to cookies or privacy:

GliVal (operated by X STAR CODE)
Edmonton, Alberta, Canada
Registration Number: TN26511691
Email: support@glival.com